mooWiki - Everything mooSocial

This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong.

<h1>Frequently Asked Questions</h1> <div class="level1"> </div> <h2>General Questions</h2> <div class="level2"> <ul> <li class="level1"></li> </ul> <p> <b>Is the source code encrypted?</b> <br/> &lt;font 13px line-height: 19px;/ ;;rgb(0, 0, 0) font-family: 'Helvetica Neue', Roboto, Arial, sans-serif; font-size: 13px; line-height: 19px;;;#ffffff>No, you have 100% access to the source code.&lt;/font> </p> <ul> <li class="level1"></li> </ul> <p> <b>Can I modify the software to meet my requirements?</b> <br/> &lt;font 13px line-height: 19px;/ ;;rgb(0, 0, 0) font-family: 'Helvetica Neue', Roboto, Arial, sans-serif; font-size: 13px; line-height: 19px;;;#ffffff>Yes, you can do whatever modifications that you wish as long as the credit lines (mooSocial and CakePHP) stay intact in the source code.&lt;/font> </p> <ul> <li class="level1"></li> </ul> <p> <b>Do I need to have any mooSocial branding on my site?</b> <br/> &lt;font 13px line-height: 19px;/ ;;rgb(0, 0, 0) font-family: 'Helvetica Neue', Roboto, Arial, sans-serif; font-size: 13px; line-height: 19px;;;#ffffff>Absolutely not. Unlike other prodducts, we do not force you to have our branding on your site&lt;/font> </p> <ul> <li class="level1"></li> </ul> <p> <b>Is it easy to translate the software?</b> <br/> &lt;font 13px line-height: 19px;/ ;;rgb(0, 0, 0) font-family: 'Helvetica Neue', Roboto, Arial, sans-serif; font-size: 13px; line-height: 19px;;;#ffffff>Yes, very easy. All the language strings are in a single language file. You can also install a third party software to make your translation even easier.&lt;/font> </p> <ul> <li class="level1"></li> </ul> <p> <b>What are the server requirements?</b> <br/> &lt;font 13px line-height: 19px;/ ;;rgb(0, 0, 0) font-family: 'Helvetica Neue', Roboto, Arial, sans-serif; font-size: 13px; line-height: 19px;;;#ffffff>Minimum:&lt;/font> </p> <ul> <li class="level1"> PHP 5.2.8 with short tags enabled or PHP 5.4+</li> <li class="level1"> MySQL 5+</li> <li class="level1"> PHP extensions: MySql PDO, GD2, Curl, libxml, exif, zlib (if you need to export theme)</li> <li class="level1"> Magic quotes must be disabled</li> <li class="level1"> Memory Limit: 128M+</li> <li class="level1"> &lt;font 13px line-height: 19px;/ ;;rgb(0, 0, 0) font-family: 'Helvetica Neue', Roboto, Arial, sans-serif; font-size: 13px; line-height: 19px;;;#ffffff>Recommended:&lt;/font></li> </ul> <p> Apache server with mod_rewrite </p> <ul> <li class="level1"></li> </ul> <p> <b>Do you offer trial version?</b> <br/> &lt;font 13px line-height: 19px;/ ;;rgb(0, 0, 0) font-family: 'Helvetica Neue', Roboto, Arial, sans-serif; font-size: 13px; line-height: 19px;;;#ffffff>We do not have a trial version at the moment. Please test it on the demo site as much as you need.&lt;/font> </p> <ul> <li class="level1"></li> </ul> <p> <b>Can I redistribute or resell mooSocial?</b> <br/> &lt;font 13px line-height: 19px;/ ;;rgb(0, 0, 0) font-family: 'Helvetica Neue', Roboto, Arial, sans-serif; font-size: 13px; line-height: 19px;;;#ffffff>No, you are not allowed to redistribute or resell mooSocial in any way.&lt;/font> </p> </div> <h2>Sales</h2> <div class="level2"> <ul> <li class="level1"> <b>Will I be able to download updates in the future if I buy now?</b> <br/> &lt;font 13px line-height: 19px;/ ;;rgb(0, 0, 0) font-family: 'Helvetica Neue', Roboto, Arial, sans-serif; font-size: 13px; line-height: 19px;;;#ffffff>Yes, all updates are free to download as long as your license is active.&lt;/font></li> <li class="level1"></li> </ul> <p> <b>What happens after my update subscription expires?</b> <br/> &lt;font 13px line-height: 19px;/ ;;rgb(0, 0, 0) font-family: 'Helvetica Neue', Roboto, Arial, sans-serif; font-size: 13px; line-height: 19px;;;#ffffff>If you want to continue receiving updates, you can renew your license for additional cost. Otherwise, you can continue using the software on your site.&lt;/font> </p> <ul> <li class="level1"></li> </ul> <p> <b>How much does it cost to renew my license?</b> <br/> &lt;font 13px line-height: 19px;/ ;;rgb(0, 0, 0) font-family: 'Helvetica Neue', Roboto, Arial, sans-serif; font-size: 13px; line-height: 19px;;;#ffffff>$49 for Standard License and $95 for 3-Pack License every 12 months&lt;/font> </p> <ul> <li class="level1"></li> </ul> <p> <b>What payment methods do you accept?</b> <br/> &lt;font 13px line-height: 19px;/ ;;rgb(0, 0, 0) font-family: 'Helvetica Neue', Roboto, Arial, sans-serif; font-size: 13px; line-height: 19px;;;#ffffff>Currently, we accept Paypal, Visa/Master card (via Paypal), Western Union and MoneyGram&lt;/font> </p> <ul> <li class="level1"></li> </ul> <p> <b>How soon will I receive my download information after purchasing?</b> </p> <ul> <li class="level1"></li> </ul> <p> <b>What is your refund policy?</b> <br/> &lt;font 13px line-height: 19px;/ ;;rgb(0, 0, 0) font-family: 'Helvetica Neue', Roboto, Arial, sans-serif; font-size: 13px; line-height: 19px;;;#ffffff>You will be refunded only if we cannot get mooSocial installed properly on your server within 7 days so make sure you test everything on the demo site and happy with it before you buy.&lt;/font> </p> </div> <h2>Support</h2> <div class="level2"> <ul> <li class="level1"> Do I get support with my purchase?</li> <li class="level1"> What type of issues does support cover?</li> <li class="level1"> How long do I get support after purchase?</li> <li class="level1"> How long does it take to get a response from support?</li> <li class="level1"> Can I purchase extended support?</li> <li class="level1"> Do you offer an installation of upgrades?</li> <li class="level1"> Do you offer phone support?</li> <li class="level1"> How can I recover my account?</li> </ul> </div> <h2>Customization</h2> <div class="level2"> <ul> <li class="level1"> Can I hire mooSocial to write custom plugins/customizations?</li> <li class="level1"> What tools do you recommend for site customization?</li> <li class="level1"> What should I know for customizing mooSocial? Where can I learn about it?</li> </ul> </div> <h2>Licensing</h2> <div class="level2"> <ul> <li class="level1"> Is the license a one-time purchase or an annual agreement?</li> <li class="level1"> How many licenses do I need?</li> <li class="level1"> Do I need more than one license if i'm installing mooSocial on several subdomains/directories?</li> <li class="level1"> Do you offer an unlimited license?</li> <li class="level1"> I found a third party selling mooSocial licenses. Is that legal?</li> <li class="level1"> Can I sell my website in the future?</li> </ul> </div> <h2>Installation</h2> <div class="level2"> <ul> <li class="level1"> How do I install mooSocial?</li> <li class="level1"> If I upgrade to a new version, will I lose my customizations or admin panel settings?</li> <li class="level1"> Can mooSocial be installed in a subdirectory or subdomain?</li> <li class="level1"> How do I move my installation to a new server?</li> <li class="level1"> How long does professional installation take?</li> </ul> </div> <h2>Miscellaneous</h2> <div class="level2"> <ul> <li class="level1"> I love mooSocial! Where can I write a testimonial?</li> <li class="level1"> Can I resell your software in my country?</li> <li class="level1"> Can I translate mooSocial in to my native language for a free license?</li> <li class="level1"> What is the release date of the next version of (Insert package here)?</li> </ul> </div>