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admin_dashboard:system_admin:system_settings:manage_refund_requests [2015/08/10 07:20] mooeditor |
admin_dashboard:system_admin:system_settings:manage_refund_requests [2015/08/10 07:33] mooeditor |
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//#The Refund Requests Manager// | //#The Refund Requests Manager// | ||
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+ | -Request Date: Date of the request user sent to Admin. | ||
+ | |||
+ | -User Request: Username that sent Refund Request. | ||
+ | |||
+ | -Plan: Plan that user purchased and want refund. | ||
+ | |||
+ | -Account: Account (paypal) user want to refund. | ||
+ | |||
+ | -Status: Status of the Refund request. | ||
+ | |||
+ | -Action: Accept and Deny request can be made here. | ||
+ | |||
+ | {{:admin_dashboard:system_admin:system_settings:f6fcc9f39e2b65e32f3884f173daea37.jpg}} | ||
+ | |||
+ | //#Click on Accept to Accept Refund Request// | ||
+ | |||
+ | And for denying Refund Request: | ||
+ | |||
+ | {{:admin_dashboard:system_admin:system_settings:67ef2ca462b2e63aac5d6b5bae015372.jpg}} | ||
+ | |||
+ | //#Click on Deny button to deny Refund Request.// | ||
+ | |||
+ | And you must provide reasons, type your reason and press OK to send to user. | ||
+ | |||
+ | {{:admin_dashboard:system_admin:system_settings:6706b9b57282e75c89bae489e6412d8f.jpg}} | ||
+ | |||
+ | //#Fill in reason, press OK to send to user.// | ||