<font 11pt color: rgb(0, 128, 0);/arial;;rgb(0, 128, 0);;#ffffff>Is the purchase price a one-time fee or annual?</font>
The purchase of mooSocial is a one-time fee and the license is valid indefinitely. We do not charge any annual fee for licensing.
<font 11pt color: rgb(0, 128, 0);/arial;;rgb(0, 128, 0);;#ffffff>Will I be able to download updates in the future if I buy now?</font>
Yes, each license comes with a 12-months update subscription. All updates (including both minor and major updates) are free to download as long as your update subscription is active.
<font 11pt color: rgb(0, 128, 0);/arial;;rgb(0, 128, 0);;#ffffff>What happens after my update subscription expires?</font>
If you want to continue receiving updates, you can renew your update subscription for an additional cost. Otherwise, you can continue using the software on your site.
<font 11pt color: rgb(0, 128, 0);/arial;;rgb(0, 128, 0);;#ffffff>How much does it cost to renew my update subscription?</font>
$49 for Standard License and $95 for 3-Pack License every 12 months
<font 11pt color: rgb(0, 128, 0);/arial;;rgb(0, 128, 0);;#ffffff>What payment methods do you accept?</font>
Currently, we accept Paypal, Visa/Master card (via Paypal), Western Union and MoneyGram
<font 11pt color: rgb(0, 128, 0);/arial;;rgb(0, 128, 0);;#ffffff>How soon will I receive my download information after purchasing?</font>
You will receive your license information very shortly after purchase, after a brief validation to prevent fraudulent orders.
<font 11pt color: rgb(0, 128, 0);/arial;;rgb(0, 128, 0);;#ffffff>What is your refund policy?</font>
You will be refunded only if we cannot get mooSocial installed properly on your server within 7 days so make sure you test everything on the demo site and happy with it before you buy.
<font 11pt color: rgb(0, 128, 0);/arial;;rgb(0, 128, 0);;#ffffff>Do I get support with my purchase?</font>
We provide a complementary 30 days support thru our ticket system in the Client Area of our website.
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