Hearing customers’ feedback is awesome, especially on issues which matter to them most such as usability issues, needed improvements, and potential new features. It allows you to gain valuable insights into customer’s needs and wants. To keep customers happy and engage, you need to understand them. It is always better off knowing more. If you know what’s putting people off, you can change it. If you know what people love, you can give them more of it. You need all the customer feedback you can get.
+ Browsing filters: All Feedback, My Feedback and Friends’ Feedback.
+ Keyword search capability.
+ Integrate with mooSocial’s search, tag and hashtag.
+ Category supported.
+ User can Create, Edit, Delete, Report.
+ Privacy settings
+ Tag capability.
+ Comment, like, dislike.
+ Statistics for Views, Comments, Like, Dislike
+ Multi-Language capability.
+ Responsive web capability.
++ Most Voted Feedback
+ Feedback Manager: Admin can view, edit, delete, publish, set status and feature all feedback.
++ Set “featured”
++ Search by Title
+ Category: Admin can create and manage categories.
+ Severity: Admin can create and manage severity level.
+ Status: Admin can create and manage status.
+ Block User: Admin can create and manage user block list.
+ Block IP Address: Admin can create and manage IP Address block list.
+ Statistic: Admin can view simple statistic of plugin
++ Enable/ Disable Feedback plugin
++ Enable button on desktop
++ Enable button on mobile
++ Customize button position (left or right side)
++ Customize button color
++ Customize button hover color
++ Customize button text color
++ Customize button text hover color
++ Feedback per pages
++ Maximum feedback user can create
++ How many minutes should a user wait before they can submit another feedback?
++ Enable Hashtag
++ Send mail to emails
++ Enable captcha