How to restart chat add-on if it is not working on your site?

C_Users_user_AppData_Local_Packages_Microsoft.SkypeApp_kzf8qxf38zg5c_LocalState_baceb6d1-fe24-4fea-89d2-7f9cf2271319

How to restart chat add-on if it is not working on your site?
After your server is restarted, change the port, SSL key, cert in ChatApp.js

Step1: Open SSH and log in by SSH root account info

Step2: Open pm2

Step3: run pm2 show ChatApp to check the ChatApp status

Step4: If ChatApp.js is not started then run pm2 start ChatApp.js

Step5: else if ChatApp.js is started then run pm2 restart ChatApp

Step6: Check chat addon on your site again

Last Updated On June 18, 2018