How to manage FAQs?

How to manage FAQs on your site. This tutorial will show to you how do this.

Access to Admin Dashboard => Plugin Manager => FAQ

001_FAQ

 

Can see the FAQs information:

002._FAQ

 

1. Title

2. Enable: the faq status.

3. Permissions: show the user roles which their members can view FAQ.

4. % Userful: show the userful percent of faq.

5. Category

6. Order: show the number order

7. Updated date: show the date that faq is updated.

 

And manage the FAQs:

ADD FAQ

Step 1. Click the Add FAQ button => redirect to Add New FAQ page.

003_FAQ

 

Step 2. Fill data to fields

004_FAQ

 

  1. Faq Title
  2. Category
  3. Permissions: select user roles which their members can view faqs.
  4. Content: the faq content
  5. Toggle Attachments Uploader: upload attachment to the faq content.
  6. Allow Comments: to allow site members can comment to faq detail page.
  7. Enable:  to enable faq on your site.

And then, click the Save button.

 

EDIT FAQ

Click the Edit icon or FAQ title to edit it.

008_FAQ

 

Note: If your site has many languages, admin need to update the change for each of languages.

Snag_2fd9ffb1

 

DELETE FAQ

Have some ways to delete FAQ:

1. Select one or many FAQs, click the Delete button, and then click the OK button to confirm.

013_FAQ

 

2. Select one or many FAQs, click the Delete option below the dropdown list, and then click the OK button to confirm.

015_FAQ

 

3. Click the Delete icon and then click the OK button to confirm.

016_FAQ

 

SEARCH FAQ

Can search the faqs by title or category name and then press the Enter keyboard.

005_FAQ

 

ENABLE FAQ

Tick on enable/ disable icons to show/ hide faqs on your site.

006_FAQ

 

ORDER FAQ

Enter number on the Order box and click the Save order button to arrange faq.

007_FAQ

 

BULK UPDATE PERMISSIONS

Step 1. Click the Bulk update permissions button => open popup.

010_FAQ

 

Step 2. Choose user roles by ticking on the checkbox

011_FAQ

Step 3. Click the Add role button => add the selected roles to all faqs.
Or click the Remove role button => remove the selected roles from all faqs.

012_FAQ

 

Last Updated On September 29, 2022